Do your fingers itch when you see a server have an incident every Monday at 08:00, when a manager needs to download data into excel to review the operational status, when an account manager is blindsided by a client on the quality of work? Are you the one that creates the needed scripts and API calls to gather the data into a data lake; and builds report or dashboards to help out your colleagues? Then you might be the data engineer that the Sentia Control Center is looking for! The Sentia Control Center focuses on quality, of Sentia and our customers, based on data. For this we are creating standards, procedures and tooling to gather the data. Based on this data we create insights in the form of reports, dashboards or API connections to other tooling. We help our colleagues with automation and root cause analysis where possible to prevent incidents from happening (again). You will become part of a new team consisting of other experienced engineers and experts in service management. We are building everything from the ground up and you will need to take on projects from the start: define, design, build, test and deliver these while working with all the stakeholders in Sentia. You will build linux or windows systems including all network and security related tasks; install and configure needed applications; create scripts to collect the data; build and maintain big data tools; create reports and dashboards. If there is an incident, the Sentia Control Center can be asked to help out and you will investigate using the data we have. You will have all kinds of tooling like Zabbix, Dynatrace, Nexthink and off course our own APM monitoring tools at your disposal to do in dept analysis.
You will work from the Netherlands in the Sentia Control Center team which is a part of the Operations team. Your direct report is the team manager and you will work with more than 300 colleagues in the Netherlands and more than 600 in Sentia NL, BE, DK and BG.
What do we expect from our Data Engineer?
- At least 3 years (senior 5 years) relevant work experience
- Bachelor or Master degree or work- and mindset
- Demonstrable scripting skills
- Experienced in working with customers, knowledge of operations in an MSP/ISP is a plus
- Experienced in Linux and Windows server operating systems
- Experienced in networking, security and debugging
- Experienced with API’s and JSON
- Experienced in automation
- Experience with Elastic
- Experience with Splunk, Tableau, PowerBI or other data tools is a plus
- Good Dutch & English spoken and in written
- You are self-supporting, bring solutions not problems, don’t give up and want to improve on quality!
- Relevant certification and/or willingness to get certified, Experience with Ansible or Puppet
What can you expect after pushing the apply button? We follow some steps. They can differ from time to time due covid or other circumstances. But in general you can follow this guideline to become a true Sentian as soon as possible. We're looking forward to it!
You've applied, great. We're ready for you!
We check your profile for the best match
We'll give you a call or plan a video interview
You will have a video interview with two colleagues
A good match? We will plan your second interview at the office
Everything still great? You'll receive an offer matching your skills and experiences
You accepted the offer! We'll start your onboarding
Your first day starts and your buddy is right there for you!
As soon as you begin working at Sentia, you will be assigned a buddy. Your buddy is a colleague who familiarizes you with your team, the systems, culture and way of working. You will also be introduced to the clients.
During the initial period, you will mostly be busy learning how we work. You will need to understand our standard of IaC coding, our deployment mechanisms and our operational processes. You will also work on preparing a number of releases, to learn our way of working, hands-on. Following that, you’ll also get to know all the customer systems, while participating in support and projects. In this way, you learn immediately about the environments used by your customers.
Luckily, we work with a clear process at Sentia and everything is clearly documented. You can also approach your colleagues with any questions you may have. Having become familiar with your customers’ environments, it’s time to go beyond supporting customers with fixes and troubleshooting. You can get started on developing and optimizing their environments. Your individual development is of central importance to us, and we consider it imperative that this opportunity is put to use within Sentia.