Passionate about keeping workflows up and running? Do you want to be the one that develops and implements new ways to monitor these workflows? Does a monitoring dashboard with red items on it get you itchy? Are you the one that wants to help clients by handling issues in our monitoring tools (repairs)? And are you the script geek that writes the best code ever!? Then you might be the Monitoring Specialist that the Sentia Control Center, team APM, is looking for!
The Sentia Control Center focuses on quality, of Sentia and our customers, based on data. The APM team focusses on Application Performance Monitoring and uses a set of monitoring tooling like Nexthink, Dynatrace and our inhouse developed tool called Ymonitor.
During the sprints you will develop new scripts, update or repair existing scripts and work on our Camunda BMP tool. The languages vary on the tool but include Java. You will deliver insights using dashboarding and reports created in tooling like Splunk. You are the one that is part of the central team in control of our monitoring support other teams and customers. Based on your analysis and experience you will advise customers and colleagues on how to improve their services.
You will become part of the Sentia Control Center team APM consisting of other experienced Monitoring Specialists.
We will offer training and an environment to learn all the tools and skills to be the best Monitoring Specialist you can be.
You will work from the Netherlands in the Sentia Control Center team APM. Your direct report is the delivery manager of the team. You will work closely together with the Data Analytics team of the Sentia Control Center and with more than 300 colleagues in the Netherlands, more than 600 in Sentia NL, BE, DK and BG.
The team has a dedicated control room in our Utrecht (de Meern) office but works by the “work from anywhere” principle. Sentia has two other offices in Rotterdam and Amsterdam where the team also works from. After corona, when the situation allows it, we will go back to 50% working from home.
The main language in writing, in meetings and in other communication is English. Most, but not all, of the team speaks native Dutch as well.
What do we offer?
Here at Sentia, our goal is that you can develop yourself fully. We will do everything to give you that opportunity. You will find yourself working in a pleasant environment with motivated colleagues and an international environment with over 25 nationalities. In addition, you can expect the following:
What do we expect from our Monitoring Specialists?
- One to three years of relevant work experience or education,
- Relevant certification and/or willingness to get certified,
- Affinity with IT, basic knowledge of how applications, the internet, etc ‘works’,
- Demonstrable scripting skills,
- (basic) knowledge of big data tools like Splunk and Elastic,
- Experience with monitoring tooling, Dynatrace, Zabbix, Nagios, Nexthink are a plus,
- Experienced in automation: Git, CI/CD, Jira, a.o.,
- Good English, both in spoken and written
- Coding skills are a plus,
- Experienced in working with customers, knowledge of operations in an MSP/ISP is a plus,
- Experience with ITSM tools like ServiceNow is a plus,
- You are self-supporting, bring solutions not problems, don’t give up and want to improve on quality!
Can't wait to start, press the apply button now. Would like to know more first. You're welcome to contact Frank Hallie via NL | Jobs or at 088 42 42 200.
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What can you expect after pushing the apply button? We follow some steps. They can differ from time to time due covid or other circumstances. But in general you can follow this guideline to become a true Sentian as soon as possible. We're looking forward to it!
Starting to work at Sentia, you will be assigned a buddy. Your buddy is a colleague who familiarizes you with your team, the systems, culture and way of working. You will also be introduced to the clients.
During the initial period, you will mostly be busy learning how we work. You will need to understand our standard of IaC coding, our deployment mechanisms and our operational processes. You will also work on preparing a number of releases, to learn our way of working, hands-on. Following that, you’ll also get to know all the customer systems, while participating in support and projects. In this way, you learn immediately about the environments used by your customers.
Luckily, we work with a clear process at Sentia and everything is clearly documented. You can also approach your colleagues with any questions you may have.
We are one of the fastest growing IT service providers in North West Europe, with a 100% focus on our Cloud First strategy. With over 600 employees, we are impossible to miss. From our offices in Amsterdam, Nieuwegein, Rotterdam, Copenhagen and Ghent, we work hard on what drives us: state-of-the-art IT infrastructure for our customers.
At Sentia, you get all the space you need to develop your talents. We are convinced that you can only lead the way by continuing to develop yourself. That’s why we do everything we can to constantly innovate with you in both technology and your personal skills. Your colleagues regularly attend events like DevOps days, Microsoft events / trainings and AWS events / trainings and you are always given space to earn the latest certifications in AWS, Azure, Windows, Linux, Ansible, Python, Powershell, Ruby, MongoDB, Oracle, Apache, JBoss and Splunk ... or whatever you need!
Our Sentian Values
We regularly leave our comfort zone.
We challenge ourselves more than Sentia challenges us.
We have realistic views of our skills and always look for ways to improve.
We accept mistakes, but we strive for zero repeats.
We communicate clearly, concisely and often.
We share our thoughts and concerns immediately with honesty.
We don’t make assumptions, we rather ask that extra question.
We don’t rely on emails alone for perfect communication
We focus on listening rather than responding.
We take the approach that everything is a hypothesis and we could be wrong.
Internally we also listen. If you have an idea or a problem; we are here for you.
We understand first before we try to be understood
We do what we say and say what we do (and don’t do).
We take ownership, always willing to go the extra (s)mile.
We are accountable and document our work (and time).
We strive to exceed expectations (of customers, team members, partners).
We don’t speak negatively about colleagues or customers.
We look at the upside first when change presents itself.
We don’t complain, but there’s always room to share our concerns.
We never miss an opportunity to give positive feedback.
Join the lead generation
We welcome new talent as a part of our cloud journey. Start the next step in your career and send us your application. Don't follow the path, lead the way.